{"id":75,"date":"2017-09-08T11:13:16","date_gmt":"2017-09-08T09:13:16","guid":{"rendered":"https:\/\/dotinum.com\/blog\/?p=75"},"modified":"2022-06-29T16:24:40","modified_gmt":"2022-06-29T14:24:40","slug":"rules-make-outsourcing-work","status":"publish","type":"post","link":"https:\/\/dotinum.com\/blog\/rules-make-outsourcing-work\/","title":{"rendered":"A few rules how to make the IT outsourcing work"},"content":{"rendered":"\n
When it comes to the outsourcing you\u2019re not sure what to think… Ultimately you\u2019ve heard some discouraging stories from your colleagues how it was supposed to be. Outsourcing company promised affordable costs, highest quality, vast experience… but they didn\u2019t keep their word. <\/p>\n\n\n\n
The idea of outsourcing terrifies you a bit… Do these terms: lack of good cooperation, misunderstood specifications, chaotic information flow, sudden additional costs<\/b> sound familiar to you?<\/p>\n\n\n\n
Well, IT outsourcing doesn\u2019t have to be an unpleasant experience, provided that… you follow these rules.<\/p>\n\n\n\n
Before you start the cooperation<\/b><\/span><\/h2>\n\n\n
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The most difficult task could be finding an appropriate partner<\/b>. This process could be long and tough, yet crucial for your project\u2019s success. If you choose wisely, your company will benefit from this in the long term.<\/p>\n\n\n\n
Determine your expectations<\/b>. What\u2019s your organizational culture? What are your company\u2019s objectives and values? Assess your budget. How the outsourcing company can help you achieve corporate goals? Note down the answers.<\/li><\/ul>\n\n\n\n
With reference to what you\u2019ve noted, start doing the research<\/b>. Check some useful portals like Quora, Clutch and try to choose a few companies that fit you the most.<\/li><\/ul>\n\n\n\n
Examine them precisely. First check company\u2019s reliability<\/b>. When was the company established? How many employees does the company have ? Find out where their offices are. May they have Instagram? Make sure who is on the other side.<\/li><\/ul>\n\n\n\n
Check their portfolio<\/b>. Do their projects look professional and attractive? Do they seem like a good fit for your company?<\/li><\/ul>\n\n\n\n
Find more details concerning their experience<\/b>. It\u2019s strictly connected with a previous point. How many projects has company completed? Are they interesting? Will you be satisfied with getting a similar outcome?<\/li><\/ul>\n\n\n\n
Read their clients\u2019 reviews<\/b>. Good reputation is very significant in terms of choosing the right partner. You should both google them and check out on trusty websites, like Clutch, where you can familiarize yourself with verified clients\u2019 reviews.<\/li><\/ul>\n\n\n\n
After choosing the IT outsourcing partner<\/b><\/span><\/h2>\n\n\n\n
After the extensive search, finally you\u2019ve chosen the right partner and you think that now everything will work itself out. I must let you down… It takes both sides to make the IT outsourcing work.<\/p>\n\n\n\n<\/figure>\n\n\n\n
Apply the following practices to your company in order to avoid committing the most common errors<\/p>\n\n\n\n
Avoid language barriers<\/b> – speaking a common language is essential to assure a smooth and efficient communication.<\/li>
Be mindful of cultural differences <\/b>– people of different mentalities can interpret the simple ‘yes’ differently. Working with people with a similar mindset will let you focus on the job<\/li><\/ul>\n\n\n\n<\/figure>\n\n\n\n
Set communication rules<\/b> – establish a weekly conference call schedule and keep it. Encourage daily and direct communication to be able to ask questions or clarify matters and get an immediate feedback.<\/li>
Keep track of everything<\/b> – don\u2019t assume anything – agree on everything and have it confirmed in writing via email or a management tool. It\u2019s crucial for issue resolution as well as issue tracking.<\/li>
Agree on requirements and expectations<\/b> – before the project starts make sure you\u2019ve agreed on requirements, metrics, expectations, schedule, costs, payment schedules and deliverables. Make sure everything is absolutely clear from the beginning.<\/li>
Remain vigilant <\/b>– catch anything that’s off track as early as possible. Watch out for red flags such as poor communication, poor work, over promising and under delivering, etc.<\/li><\/ul>\n\n\n\n
Do you have your own ways to make the IT outsourcing work? Let us know in the comments!<\/b><\/p>\n\n\n\n
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